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Software FAQs: Cost, Ownership, Timelines & Support
Cost, ownership, timelines, stacks and support — direct answers to everything clients ask before sharing anything sensitive, each scoped to how AnyPlace actually works. Anything missing? Ask directly on the contact page.
Content last reviewed October 2026.
Cost & Pricing
Cost & Pricing FAQs
How much does custom software cost?
After a short paid discovery (1–3 weeks), you receive a fixed price with milestones — most small-business platforms land in staged phases so you can stop after any working release. Discovery is credited toward the build if you proceed.
How do we start — and what does discovery cost?
Every custom software project starts with a short paid discovery, typically 1–3 weeks, that produces a written scope, milestones and a fixed price. The discovery fee is credited toward the build if you proceed, so there is no big-bang commitment.
Can we start small?
Yes — most engagements start with a paid discovery or pilot, then scale to a build or monthly support once value is proven.
Can we pause or stop mid-engagement?
Yes. Fixed-scope builds are staged so you can stop after any working release and keep everything delivered so far. Monthly plans renew until you cancel with a month's notice — code, docs and access stay with you either way.
Do you charge hourly or fixed?
Core builds are fixed-price per stage. Dedicated developers and support are monthly rolling. Reviews and roadmaps are short fixed-price work — not open-ended hourly retainers.
Which currencies do you invoice?
USD for international clients and INR for India, with published planning ranges on the pricing page. Your written quote states currency and tax treatment before you sign.
What is not included in a build price?
Third-party licences, app-store fees, paid cloud or AI APIs you elect to use, and out-of-scope change requests — all called out separately so nothing is a surprise invoice.
Ownership & IP
Ownership & IP FAQs
Who owns the code and docs?
You do, under a signed IP-assignment agreement. We build in your repositories with pull-request reviews and hand over documentation, tests, credentials and access lists at the end — so your team can run everything without us.
Do we need an NDA before sharing details?
No — mention it in your brief and we sign before you share anything sensitive.
Can you take over an existing codebase?
Yes, after a paid code review covering architecture, tests, security basics and deployment. We list risks, quick wins and what not to touch — then propose a step-by-step modernization plan that keeps the business running.
Where does the work live during the project?
In your GitHub or GitLab organisation from day one, with your access keys — so continuity never depends on our internal tooling.
Do you retain any rights to reuse our code?
No. Your custom code is assigned to you. We may reuse generic patterns and open-source components we already had, but not your business logic or data models.
How are credentials and access handled?
Least-privilege accounts in your cloud and repo, secrets in your vault or secret store, and a full access list transferred at handover.
Process & Timelines
Process & Timelines FAQs
How do weekly demos work across time zones?
One overlapping standup per week plus written updates, with a live demo of working software every week. Serving India, the USA, UK, Australia and Canada, we schedule in your timezone so you can redirect scope early.
How long until we see working software?
Builds run in weekly sprints with a live demo every week, so the first usable release arrives early. A typical discovery runs 1–3 weeks, and the first working release ships within weeks of that. Timelines per service are listed on the services page.
How fast will you respond?
Within 12 hours with clarifying questions and a discovery quote — no retainers, no spam.
What should the brief include?
What it should do, who uses it, current tools or stack, and your timeline. Screenshots or sheets help but are optional.
Do you work inside our existing team and tools?
Yes — dedicated developers join your board, standups and repo with your process. Fixed-scope builds run in your repositories too, so nothing lives only on our side.
What tools do you use to collaborate?
Whatever you already use — typically GitHub or GitLab, Jira/Linear/Notion, and a weekly video demo. We adapt to your board rather than forcing ours.
Who approves each stage?
A named decision-maker on your side signs off acceptance criteria before a stage starts and demo sign-off before the next stage is invoiced.
Tech & Support
Tech & Support FAQs
Which stacks do you actually build in?
TypeScript and Next.js, React and Node.js, Python and FastAPI, Flutter for iOS and Android, PostgreSQL, and Kubernetes with Terraform on AWS, Azure or GCP. AI features use hosted APIs for measured pilots unless you ask otherwise.
Do you offer ongoing support after handover?
Yes — monthly support for fixes and small improvements, or a clean handover with a runbook and walkthrough if your team takes over. Both options include documentation and access transfer.
How do you handle security during a build?
NDA first, least-privilege access, dependency scanning in CI, secrets never in git, and a risk-ranked checklist before launch — deeper reviews are scoped as cybersecurity engagements.
Can you work with our security or compliance team?
Yes — we produce evidence packages, architecture notes and control mappings your auditors can use (SOC 2 / ISO preparation is a common adjacent engagement; certification itself stays with your auditor).
What happens if something breaks after launch?
Support plans cover monitoring, patches and small fixes with agreed response windows. Critical issues on an active engagement are handled through your normal escalation path.
Visibility & Growth
Visibility & Growth FAQs
How do you make our business visible on Google and in AI answers?
Through technical SEO for rankings plus answer-engine and generative-engine optimization for AI Overviews, ChatGPT and Perplexity — clear service pages, FAQs, schema markup and a 90-day content plan. Ecommerce builds and PPC or social campaigns are scoped in the same plan.
Do you build landing pages for paid ads?
Yes — conversion-focused pages and tracking sit in the same delivery plan as SEO when paid search is in scope.
Will our site be readable by AI assistants?
We ship clean information architecture, FAQ schema, llms.txt and crawlable HTML so agents can cite your pages accurately — without cloaking or hidden text.
Contracts & Legal
Contracts & Legal FAQs
Do you sign an NDA?
Yes — mention it in the brief and we sign before you share anything sensitive. Mutual NDAs are standard.
Who is the contracting entity?
AnyPlace (Hisar, Haryana, India). Invoices and the IP-assignment agreement name AnyPlace; international clients can be billed in USD.
What law governs the contract?
The engagement letter states governing law and venue — typically Indian law for India-based work, with clear written terms for cross-border clients.
Can we get source escrow?
Optional. For larger fixed builds we can arrange escrow or dual-control access so your team is never locked out mid-project.
Team & Staffing
Team & Staffing FAQs
How big is your team?
Small and senior-led: an architect plus one or two developers per project, with QA and DevOps shared across engagements. You always know exactly who works on your project.
Where are you based, and who do you serve?
We serve growing businesses in India, the USA, UK, Australia and Canada — with overlapping hours and written updates so time zones never block progress.
Can we interview the developers?
Yes before kickoff for dedicated teams; for fixed builds you meet the scope owner and lead builder in discovery.
What if we need to replace someone?
You always have a named lead. If a role changes mid-engagement, we replace from the same senior pool and hand over board context in writing.
Do you staff whole squads?
Yes — embedded pods of 1–2 developers plus shared QA/DevOps, or a larger squad for multi-track programs after discovery.
Security & Data
Security & Data FAQs
Where is our data stored?
In your cloud accounts and repositories by default. We do not park production data on shared agency tenancies.
Do you use our code to train AI models?
No. Client code and data are not used to train foundation models. AI features you commission run under your chosen provider's enterprise terms.
How long do you keep project artefacts?
Handover pack stays available per the engagement letter; we purge working copies of sensitive datasets after agreed retention windows.
Can you help us pass a security review?
Yes — architecture diagrams, control notes and remediation lists for buyer or auditor questionnaires are a standard part of security-review engagements.
Do you support GDPR / HIPAA / PCI requirements?
We engineer to those control families where the engagement requires them (access control, encryption, logging, data residency). Formal certification remains with your auditors.
Answers by service
Questions About a Specific Service?
Each service page answers vetting, pricing, timelines and fit for that kind of work — in more detail than a general FAQ can.
- Custom Software DevelopmentScope doc + tested releasesDiscovery typically 1–3 weeks; first usable release in weekly sprints after that
- Staff Augmentation: Embedded Senior EngineersA vetted engineer in your standups from week oneBrief written in days 1–3; you interview the shortlist inside a week; engineer embedded within 1–2 weeks of agreement
- Dedicated Developers & Team ExtensionWorking code in your repo weeklyDeveloper embedded within 1–2 weeks of agreement; monthly commitment
- Cloud Setup & DevOpsInfra as code + runbookSetup typically 1–2 weeks per environment, then handover walkthrough
- AI Software EngineeringPilot + evaluation notesPilot typically 2–4 weeks on your sample data, then a go/no-go decision
- Digital Marketing, SEO & AI Search VisibilityTechnical code refactor + entity schema + AEO content architectureTechnical optimization sprint 3–4 weeks; ongoing compounding growth sprints monthly
TELL US ABOUT YOUR PROJECT
Tell Us What to Build, Fix or Modernize
Send a short brief. We reply within 12 hours with clarifying questions and a discovery quote — no retainers, no spam.
What Happens Next
Request a Discovery Quote
Share your goals and timeline. NDA signed first if needed.
12-hour response